Senior Systems Engineer – Digital Workplace Collaboration (HK$55,000
to HK$60,000 per month) (Ref. No.: 25997)
Our client is a Public Utility Company, they are urgently looking
for an IT professional with knowledge in Digital Workplace
Collaboration Solution
工作職責
-
Act as one of the technical team members of Digital Workplace
Team to support collaboration management
-
Responsible for maintaining and supporting Microsoft 365
services, Collaboration Services Management (such as MS Teams),
Meeting Room Solution and Infrastructure Management
-
Manage and deliver related projects with meeting users’
requirement in good quality and on schedule
-
Provide 2nd line technical support and troubleshooting,
including resolve incident tickets and handle service requests
-
Lead root cause analysis and problem investigation, work with
technical partners or vendors on the critical issues and monitor
the progress and resolution
-
Prepare change plan, conduct impact analyst and testing, execute
the change request and work closely with other technical teams
until completion
-
Provide on-going training and skill transfer to IT Helpdesk and
related support teams to resolve 1st line issues
-
Work closely with external service providers and internal teams,
such as Application team, Infrastructure and Network teams, to
support the services
工作要求
-
Degree or diploma in Computer Science / Information Systems /
Information Technology or equivalent
-
Minimum 8 years of experience in IT or system support, of which
at least 2 years of experience in the below areas:
-
Microsoft 365, Microsoft Teams, SharePoint Online
maintenance and administration
-
Meeting solutions maintenance and administration, like Cisco
Webex, BlueJeans, Zoom and Teams
-
Scripting and automation using tools, like PowerShell,
PowerAutomate, etc
- Microsoft 365 usage reports and PowerBI development
-
Integrating Microsoft 365 with third party applications -
using Visual Studio.Net, JavaScript, Microsoft Graph API,
Teams Apps Template, etc.
-
Self-motivated, work independently, good problem-solving skill
and enthusiastic personality
-
Good interpersonal and communication skills in both written and
spoken English and Chinese
- 職位編號:
- 25997
- 日期:
- 14/07/2023
- 工作類別:
- 資訊科技 / 電訊
- 薪金範圍:
- $Neg.
- 學歷要求:
- Non-Degree Tertiary
- 聯絡電郵:
-
[email protected]
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