Online Banking Centre Manager (HK$25K - $30K) (Ref. No.: 26786)
Our client, a Leading Bank, is looking for high-caliber person to
fill the position.
工作職責
-
Responsible for the intelligent transformation of Direct Banking
Center / Customer Service Center services, and empowering
business through financial technology, etc.
-
Responsible for the demand management of the Direct Banking
Center / Customer Service Center service system, finding out the
business pain points and converting them into business needs.
-
Responsible for the project establishment, promotion and
implementation of the Direct Banking Center / Customer Service
Center system, etc.
-
Responsible for training, management and support related to
Direct Banking Center / Customer Service Center system
functions.
-
Responsible for the agile project management and optimization of
the Direct Banking Center / Customer Service Center system to
improve customer experience, staff efficiency, reduce costs,
etc.
- Responsible for other tasks assigned by supervisors.
工作要求
-
Degree Holder or above. Experience in Direct Banking Center /
Customer Service Center is preferable.
-
Sound knowledge of product management and be able to input
demand prototypes and demand specifications.
-
Strong project management skills, communication and
interpersonal skill with sense of teamwork.
- Able to work under pressure and willing to learn.
Working location shall be subjected to the operational needs of
our Client.
- 職位編號:
- 26786
- 日期:
- 15/03/2024
- 工作類別:
- 銀行業
- 薪金範圍:
- $Neg.
- 學歷要求:
- Degree
- 聯絡電郵:
-
[email protected]
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