Assistant Manager – Complaints & QA (HK$25K - $30K) (Ref. No.:
25372)
Our client, a Chinese Bank is looking for high-caliber person to
fill the position.
工作職責
-
Assist Manager in designing and implementing of the policies and
internal control mechanism to enhance quality service of
branches
-
Coordinate with internal and external parties to manage clients'
opinions / complaints and respond in a timely manner
-
Promote quality assurance best practice, organize quality
assurance improvement training and activities to frontline staff
- Prepare complaints investigation reports
- Handle ad hoc projects
工作要求
- Degree or above
- At least 3 years of retail banking experience
- Excellent interpersonal and communication skills
- Good command of spoken and written Chinese and English
- Proficient in PC skill especially Chinese Word Processing
- 職位編號:
- 25372
- 日期:
- 11/02/2022
- 工作類別:
- 其它
- 薪金範圍:
- HK$25K - $30K
- 學歷要求:
- Degree
- 聯絡電郵:
-
[email protected]
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