Customer Services Officer – Hotline (HK$18K - $22K) (Ref. No.:
26404)
Our client, a Life Insurance Company is looking for high-caliber
person to fill the position.
工作职责
-
Handle hotline enquiries from customers and distribution
channels and respond to customer feedback in a professional and
timely manner
-
handle and ensure customer complaints and complex cases are
resolved effectively in line with company policies and
procedures
-
cooperate with other teams to ensure timely resolution of
customer requests and problems
-
To provide excellent end to end service with customer
orientation mindset and respond to customer feedback in a
professional and timely manner
-
Perform ad hoc tasks as assigned by supervisors from time to
time
工作要求
-
Diploma or above qualification, passed in IIQE Paper 1, 2, 3 and
5
-
2 years+ relevant experience in financial institutions,
preferably with experience in insurance sector
-
Excellent customer-service mindset with effective interpersonal
and communication skills
-
Good command of both written and spoken English and Chinese
(Cantonese & Mandarin)
- 职位编号:
- 26404
- 日期:
- 14/07/2023
- 工作类别:
- 其它
- 薪金范围:
- HK$18K - $22K
- 学历要求:
- School Certificate
- 联络电邮:
-
[email protected]
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